Category Archives: Personal

Everyone is in customer service.

During one of my first jobs, my boss, also the company owner, said the following to me.

Your job description is not your job.  Your job is to make the customer and the boss happy every day.  If that means answering phones or taking out the trash because it is what the company needs done at that moment, well, that is your job.

Of course, this wasn’t aimed at any deficiencies that I had, or needs at that time, it was only a philosophical discussion about how to succeed anywhere.  In my lifetime, I have heard at least between 6-10 people say something along the lines of “No, I won’t/can’t do that, it isn’t my job.”  Whenever I was the customer on the end of that sentance, I don’t mind telling you that it pissed me off. Read more »

Hit by a bus?

What would happen if you were hit by a bus?  Ok, let’s look past the physical ailments, or even death, but rather let’s look at how would it affect your microcosm? Who would be impacted?  Would your loved ones be able to survive as well without you?  Would the support system that you have created for others to utilize fall apart?  What would your co-workers do? Read more »

Goose!

Sometimes he is a pain, but I do love this silly cat.

Goose

Goose Sleeping

Starting this blogging thing again….

Well, I’m starting this blogging thing again, we will see where it goes.  I just feel like I need an outlet for all the things in my head, no matter if anyone ever reads it.

Till Next Time,
-Mike